Become a FASTag agent
Issue tags to walk-in customers and handle their recharges afterwards. Unlike a ticket, a FASTag brings the same customer back for as long as they drive.
Six reasons FASTag suits a retail counter.
The strongest argument is not the issuance commission. It is that a tag needs topping up, and the customer comes back to whoever sold it to them.
Issue and recharge
Sell new FASTags to walk-in customers and handle their recharges afterwards — the recharge is what brings them back.
Repeat business by design
A ticket is sold once. A FASTag needs topping up for as long as the customer drives, which makes it one of the stickier services on a counter.
Every vehicle needs one
FASTag is mandatory for electronic toll collection. The customer base is every car and commercial vehicle that passes your shop.
No separate premises
It runs from the counter you already have, alongside ticketing, PAN or recharge.
Commission on issuance
You earn on the tag you issue. Rates depend on the issuing bank and the programme you are onboarded to.
Support when a tag misbehaves
24 hours, 7 days. Blacklisted tags and KYC mismatches are the two things that will bring a customer back annoyed.
Five steps, and the first is a conversation.
FASTag onboarding runs through an issuing bank's channel programme. Which programme applies depends on where you are and what you already run, so it starts with a call rather than a form.
Tell us what you already run
Follow the process below. Select a number to explore a step.
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Tell us what you already run
FASTag suits a counter that has vehicle-owning footfall. A five-minute call establishes whether yours does.
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We confirm the programme
Onboarding runs through an issuing bank’s channel. We confirm which programme applies to you and what it involves before you commit.
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Submit your KYC
PAN, Aadhaar, a photograph, bank account details and your business proof.
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Verification and onboarding
Your file is verified and submitted. We confirm the Android login route for your programme.
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Start issuing
Issue tags and handle eligible recharges under your written programme terms.
Documents and setup.
SiOnline FASTag agents use an Android smartphone for login; there is no computer login. Earned commission is credited to the SiOnline wallet balance, not directly to a bank account. Ask which KYC and wallet details your programme requires before onboarding.
- PAN card
- Yours, as the applicant
- Aadhaar card
- Linked to your mobile for OTP
- Bank account
- Provide details if your onboarding KYC requires them; SiOnline commission credits go to your SiOnline wallet
- Photograph
- Recent, passport style
- Business proof
- Shop registration or equivalent where it exists
- Android smartphone
- Required for SiOnline FASTag agent login; no computer login is offered
Agent, dealership or franchise?
You will see all three words used for the same arrangement. It is worth knowing they usually mean one thing.
You are onboarded as an authorised issuance point under a bank's channel programme. "Franchise" in particular implies a structure — territory, brand rights, a fee schedule — that generally does not apply. If a provider uses the word, ask them precisely what you are buying and what happens if you stop.
Four things that bring a customer back annoyed.
None of them are your fault. All of them land at your counter, so it pays to know which is which before it happens.
The tag is blacklisted
Usually low balance or a KYC issue at the customer’s end rather than a fault with the tag. It clears once the underlying cause is fixed, but the customer will come to you first.
Vehicle number mismatch
The RC details must match exactly. A transposed digit at issuance becomes a toll-plaza problem weeks later.
Customer has an existing tag
One vehicle, one active tag. An old tag on the same vehicle has to be closed before a new one works properly.
Recharge not reflecting
Usually a settlement delay rather than a lost payment. Check the transaction reference before escalating.
Questions before you become a FASTag agent.
How do I become a FASTag agent?
FASTag agents are onboarded through an issuing bank's channel programme rather than by applying to NHAI directly. Tell us what your counter already sells and where you are based, and we will confirm what applies to your case — +91 91091 35959.
What does FASTag agent registration cost?
It depends on the issuing programme you are onboarded to, so rather than publish a number that may not apply to you, we will give you the figure for your case on a call. See the pricing page for how we handle this.
How much commission does a FASTag agent earn?
Issuance, recharge and any app-download or monthly-target bonus depend on your written programme terms. We quote the rate for your onboarding rather than publish a headline percentage. Earned SiOnline commission is credited to your SiOnline wallet balance, not directly to a bank account.
Is FASTag a good business to add?
It suits counters with vehicle-owning footfall, and its strength is repeat contact — a tag needs recharging for as long as the customer drives. That is a different economic shape from a one-off ticket sale.
What is the difference between a FASTag agent, dealership and franchise?
They are largely the same thing described three ways. You are onboarded as an authorised point under an issuing bank’s programme. "Franchise" in particular implies a structure that generally does not apply here — ask any provider using that word exactly what you are buying.
Can I issue FASTags for any bank?
You issue under the programme you are onboarded to. If you need a specific issuer, say so at the enquiry stage rather than after onboarding.
What do I need to issue a tag?
The customer’s vehicle RC, their ID, and a way to capture both. Accuracy on the vehicle number matters more than speed — a mismatch becomes a toll-plaza dispute.
What happens if a customer’s tag is blacklisted?
It is usually low balance or a KYC issue rather than a defective tag. The customer will come back to you, so knowing the difference is worth more than it sounds.
Can I run FASTag alongside IRCTC ticketing?
Yes. They draw on different customers at different times, which is part of why agents combine them — ticketing follows the travel calendar, FASTag follows vehicle ownership.
Do I need an existing shop?
A retail point with vehicle-owning footfall makes the economics work. Without walk-in traffic, issuance volume tends to be low.
Next steps
Got vehicle-owning footfall?
Then FASTag is probably worth a conversation. Call +91 91091 35959 and we will tell you what applies where you are.
Interested in FASTag?
Leave your details and tell us what you need. Our team can help with eligibility, pricing, documents and your next step.
- No payment to enquire
- Choose the service that suits your business
- Submit directly from this page
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