A Ratlam company that registers agents
SI Online Technomart Private Limited has been an IRCTC Authorised Principal Service Provider since 2018. Most of the people we work with run a single counter in a small town — which is who this business was built for.
IRCTC does not register agents. Companies like us do.
That one sentence explains the whole business, and it is the thing most people do not know when they first look into becoming an agent.
IRCTC authorises Principal Service Providers, and those providers onboard agents. We are one of them. When you register through us, we verify your documents against IRCTC's current requirements, submit the application, and support you afterwards — but the agent ID is issued in your business name, not ours.
The same structure applies elsewhere: UTIITSL appoints PAN Service Agents through channel partners, banks appoint customer service points through business correspondents. In each case the authorising body sets the rules and a provider does the onboarding.
- Legal name
- SI Online Technomart Private Limited
- Trading as
- SiOnline
- Managing Director
- Vijay Sethia
- Registered office
- 435, Mid Town, Near Omaxe City, Ratlam, Madhya Pradesh 457001
- IRCTC register
- Page 6, row 27
- Scheme
- Internet Cafe Scheme (ICS)
Briefly.
- 2011
Incorporated
SI Online Technomart Private Limited is registered in Ratlam, Madhya Pradesh.
- 2018
Appointed an IRCTC PSP
Listed on IRCTC's register of Authorised Service Providers under the Internet Cafe Scheme (ICS) — page 6, row 27.
- Since
Services added
UTI PAN card agency, FASTag, BBPS bill payments, recharge and banking services, all onto the same agent wallet.
- Today
A counter business
4,000+ IRCTC agents and 10,000+ retailers, mostly single-counter shops rather than large chains.
Four things we decided to do differently.
This website was rebuilt in 2026 and several long-standing claims were removed in the process. These are the rules we replaced them with.
Verifiable beats impressive
We publish our page and row number on IRCTC's register so you can check us in ten seconds. A checkable fact is worth more than a superlative.
Publish the price
Our registration fee is on the website, not behind an enquiry form. Where a price genuinely depends on your case, we say so rather than inventing a headline number.
Check before we charge
The registration fee is non-refundable, so we check your eligibility before taking any payment. The first instalment is due only after that check passes. Taking payment before checking transfers our risk to you.
Answer the phone
24 hours, 7 days. Most of what agents value is not in the product — it is whether someone picks up when a booking fails at a counter with a customer waiting.
One office, in Ratlam.
435, Mid Town, Near Omaxe City, Ratlam, Madhya Pradesh 457001, India.
Support reaches agents everywhere, but the company is one place rather than a network of branches — and we would rather say that than imply a footprint we do not have.
Questions about the company.
What is SiOnline?
SI Online Technomart Private Limited, trading as SiOnline — an IRCTC Authorised Principal Service Provider based in Ratlam, Madhya Pradesh. We register agents for railway e-ticketing and a range of other counter services.
How long has SiOnline been operating?
Incorporated in 2011, so 15 years, and an IRCTC-authorised PSP since 2018.
Where is SiOnline based?
435, Mid Town, Near Omaxe City, Ratlam, Madhya Pradesh 457001, India.
Is SiOnline the same as IRCTC?
No. IRCTC is Indian Railways' ticketing arm. We are one of the companies IRCTC has authorised to appoint agents. We are not IRCTC, UTIITSL, NPCI or a bank, and we say so in the footer of every page.
Who runs SiOnline?
Vijay Sethia is the Managing Director.
What does SiOnline actually do for an agent?
We verify your documents against the authorising body's requirements, submit the application, and support you afterwards. The agent ID is issued in your own business name, not ours.
How many agents are on the network?
4,000+ IRCTC agents, 3,000+ UTI PSA PAN agents and 10,000+ retailers.
Want to become an agent?
We check your eligibility against the authorising body's requirements before you pay, so an application that would be rejected never reaches the payment stage.
Explore the company
Historical employee gallery · Office and team gallery · Published MD message
One form. Your next step starts here.
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