What would you like to request?
Choose a task to send the right details to our team.
Request Android app links by email
Ask the team to email the current app download links. You can also download the apps directly from the Android app page.
Request the service catalogue by email
Ask the team to email current service information. The current services guide is also available to download without submitting a request.
Register a complaint
Tell us what went wrong and include your agent or distributor ID and the transaction reference where relevant.
Request an authorisation certificate
Request a certificate for an existing account. Include your agent or distributor ID and delivery address.
Request a brochure
Ask for current service information. Include your address if you need printed information.
Schedule an online demo
Tell us which service you want to see and a suitable time to contact you. This sends a request; it does not reserve a time slot.
Request a new service
Tell us which service you need at your counter.
Report an error or bug
Include the page, error text and transaction reference. Keep passwords, OTPs and identity documents private.
Submit feedback or a review
Share your experience with SiOnline. Your feedback is sent to the team and is not automatically published.