How we got here
15 years, in dates rather than adjectives. The year that matters most is 2018 — everything before it was a recharge business, and everything after it is what this site is about.
Recharge, and then everything else
- 2011
SiOnline launched
Incorporated and trading from May 2011, with the first user activated that August.
- 2013
New web interface
The first significant rebuild of the platform, in February 2013.
- 2014
Air and bus ticketing
Added in July 2014, alongside a website relaunch in February.
- 2014
Android app
Launched in June 2014 — see the app page.
Becoming an authorised provider
- 2016
E-commerce platform
Launched in November 2016.
- 2018
IRCTC Principal Service Provider
The step that changed the business. Listed on IRCTC's own register under the Internet Cafe Scheme (ICS) — page 6, row 27. Verify it yourself.
- 2019
Authorised UTI PSA provider
Which is what lets us appoint PAN service agents.
- 2019
AEPS, Mini ATM and money transfer
Launched that year in association with FINO Payments Bank.
A counter that does more than one thing
- 2020
BBPS bill payments
Launched in association with TJSB Bank — bill payments.
- 2023
FASTag
Launched in association with IDFC Bank. It is now the second largest service by revenue — FASTag agency.
- 2026
15 years, one counter at a time
4,000+ IRCTC agents, 3,000+ UTI PSA agents and 10,000+ retailers across India.
Why 2018 is the line
Before it, SiOnline was a recharge and ticketing platform like a hundred others. After it, we were on a register you can open yourself.
That distinction is the entire reason this company can appoint IRCTC agents, and it is the thing worth checking about any provider you are considering — including us. Page 6, row 27: how to check.
Everything since has been the same idea applied to other services — FASTag, PAN, bill payments — so that one counter can do several things on one balance.
Fifteen years, and still one phone number.
Call +91 91091 35959. Support runs 24 hours, 7 days.