IRCTC Agent Registration Online: Become an Authorised IRCTC Agent

It is the process of becoming an agent authorised to book railway e-tickets for customers commercially, through IRCTC's Principal Service Provider system. You receive an agent ID, authorisation documentation and a dedicated booking login that is separate from any personal IRCTC account.

Apply through an IRCTC Authorised Principal Service Provider. IRCTC does not appoint retail agents directly. With SiOnline the sequence is: submit the enquiry form, pass an eligibility check on your PAN, mobile and email, submit KYC and signed forms, complete digital signature verification, pay ₹3,000 including GST, then receive your credentials once IRCTC verification completes.

No. A new retail e-ticketing agent cannot apply to IRCTC directly; IRCTC authorises Principal Service Providers, which onboard agents. You can check a provider on IRCTC's PSP list before you pay.

Any Indian aged 18 or above with a valid PAN and Aadhaar, provided the PAN, mobile number and email are not already registered on an IRCTC account. Individuals, proprietorships, partnerships and companies can apply, and the documents differ by entity type. Travel agents, shop owners, CSC and Grahak Seva Kendra operators, cyber cafés and home-based individuals are all eligible. No educational qualification, trade licence or GST registration is required for individual registration. These are SiOnline's current registration requirements.

It depends on document verification and on IRCTC creating and activating the agent ID, so we do not quote a fixed duration. Ask us for the current turnaround for your case. A DSC dongle adds courier time. The most common hold-up is finding that a PAN, mobile number or email is already tied to an existing IRCTC account, which is why we check those first.

Mandatory: PAN card, Aadhaar or other address proof, a passport-size photograph, a mobile number and email ID not previously registered with IRCTC, and the signed Form 5 and declaration form. Depending on your plan and applicant type you may also need a digital signature form, business or office premises proof, bank account details, or company documents such as MOA, AOA, a board resolution and director KYC. The full document guide lists them by applicant type.

₹3,000 including GST for the Standard plan, which covers the agent ID, authorisation documentation, OTP login valid for 1 year, booking wallet and support. Class 3 DSC login is optional, at ₹6,000 including GST for 2-year validity. Premium registration is ₹4,000 including GST and, apart from IRCTC, adds IRCTC tourism services, FASTag, bill payments, PAN card and more. Call our team and we will explain it. The fees page has the full list of charges and renewals.

No. The registration fee is non-refundable. This is why we run the eligibility check on your PAN, mobile number and email before requesting any payment.

The agent login ID is valid for one year and renews at ₹2,360 per year. OTP login is valid for 1 year, with a ₹1,180 yearly renewal. DSC login is valid for 2 years and renews at ₹6,000 including GST, only if you chose DSC. IRCTC agent IDs carry an annual validity and are renewed; there is no lifetime validity.

Yes, in 2 instalments: the first at signup, after the initial eligibility check and the second when document verification completes. Your agent ID is created only after 100% payment of the fee is paid.

Yes. Bookings draw on a pre-funded wallet and a minimum balance of ₹199 should be maintained. Failed transactions are reconciled; if a reversal has not reached your wallet, contact support. Refunds on cancelled tickets follow IRCTC's own decision.

The agent charge is fixed: ₹40 per PNR on AC classes (1A, 2A, 3A, CC, EC) and ₹20 per PNR on non-AC classes (SL, 2S). It is printed on the ticket and you collect it from the customer. It is per PNR rather than per passenger, so four passengers on one PNR pay the same as one. Agents cannot charge anything beyond it, because IRCTC does not allow extra charges. SiOnline pays no commission and shares no payment-gateway charges; it charges the agent only ticket fare + PG charges + IRCTC charges. How IRCTC agent commission works is explained on its own page.

Use the calculator on this page. It only multiplies the volume you enter by ₹40 and ₹20; it starts at zero and is arithmetic, not a forecast. We do not quote an income figure: volume depends on your location, footfall and local competition, and we have no basis for predicting yours.

No. The agent charge is set by class, not by quota: ₹40 per AC PNR and ₹20 per non-AC PNR, and IRCTC does not allow any extra charge on top.

A personal account is for your own and your family's travel and carries a monthly booking limit. An agent account is a commercial channel: no monthly cap on the agent ID, subject to IRCTC's Tatkal rules, your business name on the ticket, a fixed charge per PNR, a dedicated wallet and PSP-level support. The trade-offs run the other way too: agents are blocked for the first 30 minutes of the Tatkal window.

Not for SiOnline's ₹3,000 OTP-login registration. A Class 3 DSC is optional with us: you can choose OTP login, DSC login, or both. DSC login uses a Class 3 digital signature certificate on a USB token and costs ₹6,000 including GST for 2-year validity. OTP login needs no hardware. The two use different login links.

An OTP-based login is not tied to one machine, so it works from any device with your registered mobile number to hand. A DSC dongle login requires the physical token and its drivers, so it is effectively tied to the computers where those drivers are installed.

Release it from that account before applying. In the personal IRCTC account, go to My Account, then My Profile, then the option to release PAN or Aadhaar, enter your login details, accept the terms and submit. The same applies to a mobile number or email already registered with IRCTC: the agent registration needs values not in use.

Yes, regular Tatkal. A 30-minute block for agents was announced by Indian Railways (PIB release 2135694, 11 Jun 2025), so agents may book AC classes from 10:30 AM and non-AC classes from 11:30 AM. Premium Tatkal is not available on agent logins. From 15 July 2025, Tatkal tickets booked through authorised agents also need an OTP sent to the mobile number the customer gives at booking, so collect that number first. See the Tatkal guide for agents.

Yes. IRCTC applies a per-train limit on Tatkal bookings, and the exact limit is being confirmed, so check IRCTC's current rules. There is no special agent quota; the seat availability you see is the same as a personal user or a railway PRS counter sees.

Reserved railway e-ticket booking in all classes, regular Tatkal within the IRCTC rules, and eligible cancellations and TDR filing. On the Premium plan you can additionally offer IRCTC tourism services, FASTag, bill payments, PAN card and more. Call us and we will explain it.

Call or WhatsApp us on +91 91091 35959 with your registered mobile number and we will tell you which stage your application has reached. There is no self-service tracker on this website. See how to check your status.