Become a BBPS agent

Bharat Bill Payment System — an integrated bill-payment system operated under NPCI. It puts electricity, gas, water, telecom, insurance and other billers into one place, so a customer can pay any of them at one counter instead of several.

Not as an individual agent, no — and this is the most common misunderstanding about BBPS. Billers and operating units are authorised centrally. Agents are onboarded as collection points under an authorised unit. If a provider offers to sell you a "BBPS licence", ask precisely what document you will receive.

Through an authorised channel. Tell us what your counter already does and where you are — +91 91091 35959 — and we will tell you what applies.

The biller categories available through BBPS, which include electricity, gas, water, telecom, DTH, insurance and loan repayments among others. The exact list changes as billers join, which is why we do not publish a fixed one here.

It depends on the arrangement you are onboarded under. We will give you the figure for your case on a call rather than publish one that may not apply — see pricing.

Commission is per transaction and varies by biller category. Bill payment is a volume business rather than a margin business, which is worth knowing before you build expectations on it.

No. A computer or smartphone, internet and a printer. Unlike AEPS or a banking point, there is no biometric device involved.

Because of what it does to footfall. A customer paying an electricity bill visits monthly, reliably, and buys other things while they are there. Its value is usually in the visits it generates rather than the commission on the bill itself.

Failed payments reconcile and reverse. Take the transaction reference at the counter and call +91 91091 35959 if it has not cleared. Support runs 24 hours, 7 days.

Yes, and it is the natural combination — they are all counter services drawing on the same walk-in traffic, running on one wallet balance.