Application status
Check your IRCTC agent application status
There is no self-service tracker on this website. Contact the SiOnline team with your registered mobile number or your reference number and we will tell you which stage your application is at.
How to check
Ask us. Three ways to reach the team.
Support runs 24 hours, 7 days. AI-assisted round the clock, with the team on hand during business hours.
Call
+91 91091 35959
24 hours, 7 days. The quickest way to get a stage and what, if anything, it is waiting on.
+91 91091 35959
Same number. Handy if you want to send your registered mobile number in writing.
help@sionline.co.in
Put your registered mobile number and applicant name in the message.
Have ready
Two of these turn a long call into a thirty-second one.
- Registered mobile number
- The one on the application, not necessarily the one you are calling from
- Reference number
- If you were given one when you sent an enquiry on this website
- Applicant name
- As it appears on the PAN
- Approximate date
- When you submitted your documents
Never send an OTP, a password or a card number in a message, an enquiry form or an email. The team does not need them to look up an application.